Privacy Policy

f11bet Privacy Policy — How your information is kept secure

From the moment you open an account to every transaction you make, keeping your personal information completely secure is our responsibility. On this page, find out in full what information we collect, why we collect it, and how we protect it.

Last Updated: January 2026 SSL-Secured Platform
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F11bet Does Not Sell Your Information

SSL 256-Bit Encryption
Never Sold to Third Parties
Delete your data at any time
GDPR Compliance

F11bet's Core Data Protection Principles

How We Protect Your Privacy — At a Glance

Encrypted Data Storage

All your information on f11bet is stored with AES-256 encryption. Data stored on our servers cannot be read directly.

No Data Shared with Third Parties

F11bet never sells your name, phone number, or financial information to advertisers or any other third parties.

User Controls

You can view, update, or delete your data at any time. At f11bet, you are in full control of your information.

Secure Transmission

All data exchanged between the website and app is transmitted over HTTPS. Even if intercepted, the information cannot be read.

Limited-time retention

F11bet does not retain data beyond the period required. Once an account is closed and the specified retention period has passed, your information is deleted.

International Standards

F11bet complies with GDPR and international data protection standards. Your right to privacy is our top priority.

1 What Information We Collect

F11bet collects certain information to provide you with its services. This information falls into two categories: what you provide directly, and what is automatically collected through your use of the platform.

What You Provide Directly:

  • At registration: name, date of birth, email address, phone number
  • For KYC Verification: National ID or Passport Details
  • At payment: mobile banking or e-wallet account number
  • What you write when contacting support

Automatically collected:

  • IP Address & Device Type
  • Browser information and operating system
  • Page visit time and duration
  • Betting history and transaction records

F11bet collects only the information that is necessary — nothing more. No information is collected without your consent.

2 Why This Information Is Collected

F11bet collects your information strictly for the following purposes — nothing else:

  • Account Management: Creating, managing, and keeping your account secure
  • Identity Verification: Verifying age and identity to prevent fraud
  • Payment Processing: Processing deposits and withdrawals securely
  • Customer Service: Resolving your questions and issues
  • Legal Obligations: Complying with applicable laws and reporting to regulatory authorities
  • Service improvement: Analyzing user experience to improve the platform

F11bet never uses your information for advertising purposes or sells it to third parties.

3 How Your Information Is Used

F11bet uses the data it collects for the following purposes:

Type of Data Purpose of Use Basis
Personal Information Account Creation & Verification Contractual
Financial Information Payment Processing Contractual
Usage Data Improving service quality Legitimate Interest
KYC Documents Identity Verification & Legal Compliance Legal Obligations
Contact Information Customer Service & Notifications Consent

4 Who Your Information May Be Shared With

F11bet does not generally share your information with anyone. In certain limited situations, however, some information may need to be shared:

  • Payment Provider: Only the information required to complete a transaction is shared with the relevant payment gateway
  • Technology Partners: Trusted technology companies that support platform operations — bound by strict confidentiality agreements
  • Legal Authorities: Information required by court order or legal obligation
  • Fraud Prevention Organizations: To prevent suspicious activity

Our Commitment: f11bet never sells your information to advertising companies, data brokers, or any other third parties.

5 Cookies & Tracking Policy

F11bet's website uses cookies. Cookies are small text files stored in your browser that help improve your experience.

F11bet uses the following types of cookies:

  • Essential Cookies: Login location, session management — the site cannot function without these
  • Functional Cookies: Remembers your preferences, such as language or theme
  • Analytics Cookies: To understand which pages get the most traffic — all data is anonymous

You can disable cookies at any time through your browser settings. However, some features may not function properly as a result.

6 Security Measures

F11bet uses industry-standard security technologies to protect your information:

  • SSL/TLS Encryption — All Data Transmissions Are Secured
  • AES-256 Standard Data Storage Encryption
  • Two-Factor Authentication (2FA) Support
  • Regular security audits and vulnerability assessments
  • Automatic alerts for suspicious login attempts
  • No one outside of authorized personnel can access your data

Never share your password with anyone. No f11bet employee will ever ask for your password.

7 Your Rights

The following rights are protected under f11bet's Privacy Policy:

Right to Access Your Data

You can request to know what information f11bet holds about you at any time.

Right to Rectification

To correct inaccurate or outdated information, please submit a request to f11bet Support.

Right to Erasure

You can request to close your account and have your information deleted. Certain data may be retained for a set period due to legal obligations.

Right to Data Portability

You can request an export of your information in a portable format (CSV or JSON).

Right to Object to Processing

You may object to your data being used for any specific purpose.

8 Protection of Minors

F11bet is for users aged 18 and above only. We do not collect or store information from minors under any circumstances.

If a minor has registered by mistake, their account will be closed immediately upon discovery and all associated data will be deleted.

If a parent or guardian believes their child has created an account on f11bet, please contact our support team immediately.

9 How Long We Retain Your Data

F11bet does not keep any information longer than necessary. The general policy is:

  • Active account data: For as long as the account remains active
  • Transaction Records: Up to 5 years as required by legal obligations
  • KYC Documents: 5 years after account closure (regulatory requirement)
  • Support chat history: 1 year after issue resolution
  • Marketing Consent: Deleted upon withdrawal of consent

10 Privacy Policy Updates

F11bet may update this Privacy Policy when necessary. If any changes are made:

  • The updated version will be published on this page
  • The "Last Updated" date at the top of the page will be changed
  • Registered email addresses will be notified of any significant changes

Check back on this page regularly to stay up to date. For any privacy-related questions, contact f11bet Support.

For any privacy-related complaints or requests, contact f11bet Support directly. Our team will respond within 48 hours.

About Privacy Frequently Asked Questions

Find answers to the questions you may have, right here.

See More Questions

Absolutely not. f11bet never sells your phone number, email address, or any other personal information to third parties. Your data is used solely to provide you with our services.

If you request account closure, your personal information will be deleted. However, transaction records and KYC documents may need to be retained for a specified period due to legal obligations.

f11bet retains transaction records only — not your full payment details. Card numbers or complete mobile banking information are never stored on f11bet's servers. These are handled directly by encrypted payment gateways.

In the event of a data security incident, f11bet will promptly notify affected users and take all necessary action. Our security team remains on alert 24 hours a day.
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Play safely — your data is secure with us

Your privacy is our highest priority at f11bet. Register with confidence and enjoy the experience.

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